How swapping works
Simple steps, better style. Here's how to get the most from The Cloth Swap.
The process
Four simple steps
List what you no longer wear
Take a few clear photos in good light and fill in the details: size, condition, brand. Your listing goes live immediately and is visible to the whole community.
Takes about 5 minutes
Earn a swap token when it's claimed
When someone claims your item and completes checkout, you automatically receive 1 swap token. List what you're done with. Score what you've been looking for. One token either way, whatever the price tag says.
Token credited when swap completes
Ship it with a prepaid label
Once you accept a claim, a prepaid USPS label is emailed to you and available in your dashboard. Print it, pack the item securely, and drop it at any USPS location. A small handling fee at checkout covers the cost.
Print at home, drop at any USPS location
Claim something you love
Browse the community by size, style, and brand. When you find a piece you want, spend 1 swap token to claim it. Pay a small handling fee at checkout and your seller gets shipping taken care of automatically.
1 swap token = 1 item, no exceptions
How swap tokens work
Earn
List an item. When someone claims it and the swap completes, 1 swap token is added to your account automatically.
Spend
Browse the community. When you find something you want, spend 1 swap token to claim it. Then pay a small shipping fee.
Equal value
List what you're done with. Score what you've been looking for. One token either way, whatever the price tag says.
Good listings = great swaps
Quality photos and accurate descriptions help everyone find their perfect match.
Do This
- Use natural light, window light works best
- Keep the background clean and clutter-free
- Show multiple angles: front, back, close-ups
- Include measurements & sizing details
- Bonus: add a try-on photo for fit reference
Avoid This
- Dark or grainy photos
- Busy, distracting backgrounds
- Missing key details (fabric, wear, sizing)
- Cropped or incomplete shots
- Over-styled filters that hide the true condition
Be a great swapper
The community works when we all do our part.
Honesty
Describe your items accurately. Note any wear, stains, or imperfections. Transparency builds trust.
Speed
Ship within 3 days of a claim. Quick turnaround keeps the community flowing and everyone happy.
Care
Pack items neatly and securely. Treat each piece like you'd want yours treated. Small gestures matter.
Ready to join?